Supported Software List
July 1, 2007 - July 1, 2008
Office 2003, Office 2007
(Word, Excel, Access, Power Point, Publisher, OneNote)		 Full
Office 2004 Mac, Office 2008 Mac Full
Adobe Reader 7.0 and Higher Full
Symantec AntiVirus Corporate Edition v10.1.5.5010 and Higher (32-bit) Full
Internet Explorer 6.0 and Higher Limited
Lotus Notes 6.5 and Higher Full
Lotus Samtime 6.5 and Higher Full
Lotus QuickPlace Full
WebCT Full
Novell Client32 4.91 SP4 v0802 and Higher Full
SPSS 13.0 and Higher Full
QuickTime 7.0 and Higher Full
Ahead Nero Burning ROM Limited
Power DVD Limited
Microsoft Visual Studio.Net 2003 and Higher Limited
Filezilla 2.2.16 and Higher Full
Win DVD Limited
Microsoft Windows 2000 SP4 Limited
Microsoft Windows XP Pro Serv Pk 2(32-bit version **) Full
Microsoft Windows XP Tablet Edition 2005 Full
Microsoft Frontpage 2003 Full
SpySweeper 3.5 Enterprise Full
Mac OS 10.4 and Higher Full
Sas v9.13 Full
Matlab Limited
Windows Vista * Limited
Symantec AntiVirus Corporate Edition v10.2.276.0 for Vista (32-bit and 64-bit) Limited
** The 64-bit version of Windows XP is NOT SUPPORTED
* Vista limited support upon central approval
Limited - Our support is "limited" to Install/Uninstall of the software

Supported Software for Students

Software support is provided only to undergraduate students who are using a computer purchased through UD’s Student Computer Initiative.

The Technology Support Services staff will provide assistance with issues related to any University- licensed software as well as other software applications available via http://software.udayton.edu (a full list of supported software is available from this site). Any other software applications (e.g., games, AOL Instant Messenger, etc.) are not supported.

One of the Technology Support Representatives (TSRs) will contact you to further troubleshoot the problem, and if necessary, make an appointment with you to come to your residence. You must be in your room with the TSR during the service call. All laptops must be brought into the walk-in help desk for support.

We will attempt to restore your system to working order, and will re-install any University-supported software as necessary. We will not re-install any software beyond this. We are not responsible for any data, files, or documents that may be lost in our attempts to assist you. It is YOUR responsibility to backup your data to a floppy disk, zip disk, CD, or network drive on a regular basis. Remember that you usually do not need to backup any Program Files (those can be restored), but you should backup the data, files, and documents that you have created.