Enterprise Supported Hardware
July 1, 2006 through July 1, 2007
Workstations, Monitors, Network Printers under 3 years old (1) OEM Warranty
Workstations, Monitors, Network Printers under 5 years old UDit Break/Fix Coverage
Workstations, Monitors, Network Printers 5 years and older Limited (2)
(1) Does NOT include desktop printers, faxes, or scanners. (2) Limited Support is at the expense of your department and consists of labor, consultation, and cost to replace parts and/or unit
** UD recommends all equipment have at least a 3-year warranty if not standard.

Approved Vendors
July 1, 2007 - July 1, 2008
Workstations PDA Support MONITORS NOTEBOOKS PRINTERS
Apple Treo Apple Apple HP
Dell   Dell Dell  
Tangent   Tangent Tangent  
    Viewsonic/ Optiquest Gateway Tablet m285_e  
    Samsung    
    Sony    

Supported Hardware for Faculty/Staff

TSS provides hardware troubleshooting and repair for equipment listed on the Enterprise Supported Hardware list. To be eligible for support, this equipment must be purchased from an Approved Vendor, have a UD Support Tag, and be less than 5 years old.

All Desktops and Notebooks must be purchased with a three-year warranty.
No printers will be supported under $200 price range.

UD recommends that all computer equipment be plugged into a surge protector.

For consultation on network printers please contact Matt Fox at matt.fox@notes.udayton.edu or phone the Call Center at 229-3888.

To be eligible for a support tag, the equipment must be purchased from
an Approved Vendor. Qualifying equipment purchased through the UD
Computer Store should be tagged. If you are missing a support tag or have a question about whether a piece of equipment is eligible for a tag, please contact the UD Call Center at x93888 or
email pchelp@udayton.edu.