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Information Center Customer Satisfaction Survey

We are constantly striving to improve the quality of our services at the Information Center and are sincerely interested in your comments and suggestions. Please take a moment to complete this questionnaire.

Sincerely,

The Information Center Staff

Call Information
Date of Call:  
Time of Call:  
  Yes No    
Was your call answered promptly?  
Did the staff member identify their name and their location (Information Center)? They should for example be saying, “Information Center this is Kelly….”  
Was the staff member
professional and polite?		  
Were you given accurate information (transferred to the right extension, given the correct information regarding an event, etc.)?  

Additional Comments: