NOTICE OF POSITION OPENING
Internal Candidates Only
DEPARTMENT: UDit
POSTING DATE: May 23, 2007
POSITION TITLE: PC/Network Support Specialist (A)
POSITION IS: Full time/40 hours/12 months
HIRING RANGE: Salary will be commensurate with qualifications and experience
DATE AVAILABLE: ASAP
BRIEF JOB DESCRIPTION:
The PC/Network Support Specialist will assist faculty, staff and students with computer and/or network related problems; provide excellent customer service through phone support, walk-in help desk support and onsite visits; provide software and hardware diagnostic support using software utilities or the research of knowledge bases; install and configure new PC’s and peripherals; maintain current versions of key software products, such as e-mail, anti-virus and Microsoft Office; diagnose and troubleshoot general Novell issues such as network printer problems or tree and server issues; document and track work performed; and perform other related duties as assigned.
EDUCATION, EXPERIENCE AND TRAINING REQUIREMENTS:
Applicants must be a currently employed at the University of Dayton. Bachelor’s degree or equivalent experience required. Must have extensive experience with Windows (NT/2000/XP), MS Office and PC’s running in a Novell network environment; excellent diagnostic and troubleshooting skills; excellent customer service and communication skills; must be comfortable with and have experience working in a project-oriented, team-oriented environment. Must have experience using knowledge base tools and have a general understanding of help desk procedures and practices.
Please reference Job #P7051.
Applications or resumes are to be received no later than May 30, 2007.
Founded in 1850 by the Society of Mary (The Marianists), the University of Dayton is Ohio’s largest independent university and one of the nation’s ten largest Catholic universities. Diversity is at the heart of the University of Dayton's Catholic, Marianist mission. The University is an equal opportunity/affirmative action employer. W/M/D/V/DV are encouraged to apply.
TO APPLY CONTACT:
Office of Human Resources
University of Dayton
300 College Park
Dayton, OH 45469-1614
937-229-2541
TDD - 937-229-4473
Email to employment@notes.udayton.edu (Word or Text format)